Technology Resource Information – Faculty

    What should I do about e-mail Spam?

    You may start to receive unwanted junk mail, which is known as spam.

    These messages are often advertisements for adult-oriented web sites, various get-rich-quick schemes, and other products and services for which you have no interest. The senders of these e-mails often go to great lengths to hide their identities, so the return address that appears on the message is seldom a legitimate e-mail address. These emails often contain a paragraph at the bottom of the e-mail inviting you to click on a specific link to remove your name from their mailing lists. You should never click on these links!

    In most cases, the only thing that you accomplish by clicking on that link is to confirm to the sender that yours is an actual, functioning e-mail address. This invites more spam, not less.

    Cape Cod Community College uses several techniques to combat spam. Presently, we use McAfee SPAMShield and Quarantine Manager to help combat spam. These tools are very effective in addressing the spam issue, but the College receives approximately 3 million e-mails each year and over 2 million are spam. The Office of Information Technology makes every attempt to stop spam from going to your inbox and false positives incorrectly identifying a legitimate e-mail as SPAM; however, this is a balancing act and a constant battle goes on with no end in sight. Expect the occasional spam e-mail to make it into your e-mail inbox.

    How do I log in to Jenzabar?

    Select the Jenzabar icon from your desktop, or from the Start button, All Programs, JenzabarEX.

    Login prompt for Jenzabar

    Enter your Jenzabar username and Jenzabar password. This may be the same as your domain username and password, but this may not always be the case.

    How do I change my password in Jenzabar?

    Select the Jenzabar icon from your desktop, or from the Start button, All Programs, JenzabarEX.

    jenzabar Password Change Screen

    Enter your Jenzabar username and Jenzabar password. This may be the same as your domain username and password, but this may not always be the case.

    How do I get get my Laptop on the CCCC Campus Network?

    Wireless internet access is available in all buildings of the main campus and at the Hyannis Center. No password is needed to access the open “CCCC_Public” Wi-Fi network on the main campus. Faculty and staff can use their campus network(computer/College email) login credentials connect to the secure “CCCC_FacStaff” Wi-Fi network on the main campus. At the Hyannis Center, please ask the receptionist for the password for the secure “CCCCHYA” Wi-Fi network there.