Management and Leadership Programs Available to Employers 

Business & Professional Excellence Program
Training to Elevate Your Workforce 

The Center for Corporate and Professional Education (CCAPE) is offering high-level workplace training programs through a Small Business Direct Access Program grant from the Workforce Training Fund to help emerging and existing executives across their organizations reach new levels of success. For companies and organizations looking to achieve and increase competitive advantage, our leadership and management programs are an effective way to scale learning for maximum impact.

Training programs offered: Management Academy Program and Senior Leadership Program. Businesses of all sizes are welcome to participate.

All employees are welcome to complete both programs or choose from only one relevant program.

  • Small businesses (100 or fewer MA employees) who are eligible for Workforce Training Fund Programs may participate in courses procured throught he Small Busienss Direct Access Program at a 100% discount (i.e. 100% grant-funded). 

Successful leadership and management in today’s increasingly demanding, global, and diverse workplace requires perseverance, creativity, flexibility, and practical knowledge. Designed for leaders, supervisors, and managers of all levels, including professionals currently experiencing obstacles or looking for advancement, and executives who want to reassess their ability to influence others, CCAPE’s Management and Leadership programs focus on developing and enhancing skills in the context of today’s business and management challenges.

Our day-long, locally held sessions allow you to minimize your time away from work, while providing the tools to reach your professional goals and help you become a more effective leader and manager within your organization. Each program consists of 24 hours and will be held over the course of four 6-hour sessions. The programs are taught by industry experts and will be held at various locations in Cape Cod, Falmouth, Plymouth, Wareham, and the Islands.

Through interactive, action‐oriented team engagement, participants will examine their strengths as individual leaders and develop the necessary management skills to put the newly learned competencies into practice. 

Training Program Schedule

If you are interested in participating in the program, the eligibility process will be announced soon. CCAPE is reserving seats in both programs for interested employers. If you are interested in reserving a seat for your employee(s), please contact Mary Conklin, Program Coordinator, at 508-375-5010. Once the eligibity process is available, Mary will be in touch to provide guidance and instruction. 

Management Academy Program

Dates: Tentative Start Date in February 2019
Location: Hyannis Center, 540 Main Street, Hyannis

Dates: Tentative Start Date in March 2019
Location: Orleans, exact location TBD

Dates: Tentative Start Date in March 2019
Location: CCCC Aviation Maintenance Facility, Plymouth Municipal Airport, 246 South Meadow Road, Plymouth

Dates: Tentative Start Date in May 2019
Location: Wareham, exact location TBD

Senior Leadership Program

Dates: Tentative Start Date in April 2019
Location: Hyannis Center, 540 Main Street, Hyannis

Training Program Content

Our Management Academy Program is designed to help you:

  • Improve your management, business strategy, and negotiation skills.
  • Develop your knowledge of business principles, trends, and best practices.
  • Identify your learning management style to provide you with insights into your problem solving, decision making, conflict resolution, teamwork, and communication skills.
  • Improve your emotional intelligence and workplace behaviors to better connect with others as a manager.
  • Gain a big-picture view of management to communicate more effectively within your organization.
  • Understand the basic principles of collaborative management and learn to leverage tools to increase collaboration in problem solving, meetings and internal and external communication.
  • Learn how to implement and conduct a structured interview process, how to structure behaviorally based questions around important skills, and assess and create an action plan for new employees added to your team.
  • Learn an effective performance management model, understand how both reinforcing and changing behavior feedback shorten the performance management timeframe, and brainstorm reward and recognition tools.
  • Understand cultural differences and how they can impact employee communication and interactions, understand where micro inequities can occur, and develop a plan to create openness and awareness for yourself, coworkers, and your teams.
  • Review time management principles and apply effective tools, learn basic project management techniques, learn to identify barriers to productive workflow, understand mindfulness techniques to relieve stress, and apply time management tools to your teams.
  • Practice applicable skills which you can implement immediately.

Our Senior Leadership Program is designed to help you:

  • Advance your leadership, business strategy, negotiations, sales, and finance skills.
  • Advance your knowledge of business principles, trends, and best practices.
  • Enhance your learning leadership style to provide you with insights into your own problem solving, decision making, conflict resolution, teamwork, and communication skills.
  • Advance your emotional intelligence and behaviors to better connect with others as a leader.
  • Define strategic leadership mindset: its benefits and difficulties, understand the difference between an operational and strategic mindset, and understand your own organization’s culture: identifying gaps and strategies for narrowing those gaps.
  • Understand the stages of change and transition using the William Bridges and Fischer models, learn the different types of plans required to implement change, and apply the change and planning models to a current or upcoming change in your organization.
  • Review the four DISC styles and how they affect communication, learn the differences in generational mindsets and the impact on communication, and apply DISC and generational mindsets to practical situations.
  • Understand the importance of negotiation and conflict management, learn the steps of effective negotiation, and learn how to develop negotiation and conflict management skills in your staff.
  • Learn how an engaged multigenerational workforce affects your attraction and retention strategy, learn the succession planning process, and apply attraction and succession planning strategies to your organization.
  • Review the benefits, costs and resistance to performance management, learn effective methods for performance reviews and providing feedback, and apply the performance management process to a practical situation.
  • Review a mock profit and loss statement to identify and analyze trends and connections, learn best practices in decision making based on profitability reports, and identify and be prepared to respond to growth and expansion opportunities as they arise.
  • Benefit from interaction with a peer network from a broad array of industries on Cape Cod and beyond.
  • Practice applicable skills which you can implement immediately.


This project is funded by a Workforce Training Fund grant through the Commonwealth of Massachusetts, Executive Office of Labor and Workforce Development. The grant program is administered by Commonwealth Corporation. Confirmation of eligibility from Commonwealth Corporation must be received prior to the start of requested training program(s).