Substance Abuse and Mental Health Programs

Substance Abuse and Mental Health in the Workplace
Awareness, Prevention and Intervention Solutions for the Employer

Proactive employers can be part of the solution through workplace training


The Center for Corporate and Professional Education (CCPE) at Cape Cod Community College has created a business-minded program for organizations that want to take a lead in addressing this crisis. This series will help: 
1) Raise awareness among your managers and staff
2) Create a healthy work environment that helps to prevent issues
3) Be prepared to handle a problem if it does arise. 

The unprecedented addiction crisis and the expanded discussion of mental health issues in the workplace are posing challenges and opportunities for employers. Studies show more money is lost in American industry from untreated addiction than from any other single source. Employees not working to their full capacity and consumers purchasing fewer goods and services, both directly impact your workplace and your bottom line. 

Part One - Understanding & Prevention and Early Response & Resolution

Mental Health Awareness for Managers: Identifying Communication Techniques and Action Plan
Mental health issues are increasingly affecting America’s workforce. Statistics indicate that millions of people struggle with the symptoms of anxiety, depression, and substance abuse. These symptoms, whether treated or untreated, often enter the work environment, sometimes requiring managers to intervene. Managers often feel ill-prepared and anxious when dealing with the troubled employee. This seminar will help build the manager’s competence and confidence when faced with an employee who is personally struggling with these issues or is caring for a family member in crisis. Additionally, managers will leave the seminar with a clear understanding of when and how to intervene.

Increasing Awareness, Education, and Communication around Substance Abuse
Addiction among employees is one of the most difficult issues that employers encounter. More money is lost in American industry from untreated addiction than from any other single source. Also, employees’ work performance can be impacted when someone close to them is fighting addiction. This seminar will provide participants with knowledge about the disease of addiction, signs and symptoms of substance abuse in the workplace, and information about treatment options and how to open up the dialogue with an employee, including next steps.

Part Two - Situation Management and Crisis Response & Recovery

From Problem to Productive: Effective management of Challenging Employee Situations
Managers spend much of their time handling personnel challenges. Wouldn’t you like your time freed up to attend to what’s most important, rather than what’s pressing? This seminar explores how managers can address frequent and recurring employee situations such as performance issues and negative behavior. Managers will leave this session with specific strategies for motivating others, addressing personnel challenges, and capitalizing on employees’ talents and strengths.

Critical Incidents: Developing your Crisis Management Skills
Seventy percent of adults in the U.S. will experience at least one traumatic event in their lives. We go to work each day expecting to be safe. When a trauma occurs in the workplace, our sense of safety can be shattered. In the aftermath, employees need supportive leadership. This seminar will provide managers with tools for preparing should a traumatic event happen in the workplace, navigating the workplace after a traumatic event, and techniques for handling their own feelings and emotions.

Part Three - Human Resource and Legal Preparation and Concerns

Are you asking the right questions about issues mental health and substance abuse in the workplace?
Being prepared for challenges is the best way to prevent costly and disruptive situations in your company. Lost work time, productivity, accidents, legal ramifications, staff turnover and low employee morale all can often result from employees, or their family members, struggling with addiction or mental health issues. Learn what elements should be included in your employee policy regarding substance use and mental wellbeing. Discuss what relevant questions and procedures are acceptable during the hiring, employee review and discipline, and the termination process.

Registration and Information:

For any questions about this or other CCPE classes, contact Mary Conklin, Program Coordinator at 508-375-5010 or or visit us at

To learn how CCPE can customize this training program for your company or organization, contact Michelle Constantino, Manager of Corporate Relations and Contract Training at 508-364-0923 or

Additional Training Options Available. Call 508-375-5010 for more details.

Solutions to Challenges of Shift Work: Training duration: 90 minutes
Fatigue management and dealing with difficult emotions are the most common cause of accidents in the workplace, substance abuse, emotional outbursts and disciplinary action to name a few causes. Twenty million Americans work hours other than 9 to 5. These evening and night shifts create health and social struggles for the employees and a unique set of challenges for managers. This practical seminar will offer some tried and true suggestions for both managers and employees on fatigue management, tried and true tips on getting restful sleep, curbing the use of substances to stay awake, handling emotions when under distress and sleep deprivation associated with shift work.

The Cost of Helping: Vicarious Trauma and Helping Professionals: Training duration: 90 minutes
Helping professionals – fire, paramedics, clergy, law enforcement, emergency room personnel and others – are all at risk of experiencing vicarious trauma from the very work they do and love. This seminar helps the Help recognize his or her inherent risk on the job, identify signs and symptoms of vicarious trauma, and explore helpful methods to counteract those risks and responses and solid self-care and stress reduction techniques.

Managing Emotions in the Workplace: Training duration: 90 minutes
During the course of a work day, many events occur that may trigger us to experience negative emotions. At times, we may feel frustration, dislike, disappointment, anger, sadness or anxiety. It can be tempting to let it all out and cry, swear or shout. However, expressing heightened emotions in the workplace can be damaging to our job or working relationships. For greater interpersonal success at work (and at home), we must better manage our emotions. This seminar will help expand your emotional vocabulary, identify stress-reduction techniques, and demonstrate ways to effectively express ourselves before reaching our emotional boiling point.