Hospitality and Tourism Workplace Training Options

 

Certified Wedding Planner Certificate
ONLINE
340 Hours
Cost: $1595
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Wedding planners combine creativity and organization to help happy couples celebrate the most important day of their lives. Train for a career surrounded by celebratory events!
In this program, you will master the fundamentals of planning, orchestrating, and delivering stunning weddings and parties. This program allows you to earn your certification as a professional wedding and event planner and will give you an opportunity to put your new skills to work in an optional internship. View course outline.


Food and Customer Service Skills Training 

ONLINE
120 Hours
Cost: $850
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The online Food and Customer Service Skills Training Program prepares students for careers in food services, restaurants, and the hospitality industry. The program emphasizes customer service skills that can be applied in a wide variety of settings. This is an excellent option for those already working in a food services environment and wanting to apply for management positions, or for those interested in starting new careers.

Upon completion of this program, you will earn a Food Services Skills Career Certificate.

Career coursework includes the following topics:

  • NEHA professional food management criteria
  • HACCP (Hazard Analysis Critical Control Points) principles
  • Providing an excellent customer experience
  • Dealing with difficult customers
  • Practicing food safety
  • Building communication skills
  • Working in teams
  • Managing yourself and others
  • How to be successful in the restaurant/hospitality world
  • Food services workplace challenges and opportunities 

Retail Customer Service Skills Training
ONLINE
120 Hours
Cost: $850
Register Now

The Retail Customer Service Skills Training Certificate Program prepares students with the skills and knowledge needed for successful careers in today’s retail world. This is an excellent option for those already working in a retail environment and wanting to advance in their careers or for those interested in starting new retail jobs. 

The program emphasizes customer service skills that can be applied in a wide variety of retail settings. The course includes the following topics:

  • Providing an excellent customer experience
  • Building customer loyalty
  • Dealing with difficult customers
  • Building communication skills
  • Managing Time
  • Working in teams
  • Managing yourself and others
  • Becoming successful in the retail world
  • Identifying retail workplace challenges and opportunities