Frequently Asked Questions (FAQs)

How do I register for a class? 

  • By E-mail: Please fill out our Course Registration FormPDF document and e-mail it to
  • By Phone: Call Registration at The Center for Corporate and Professional Education at 508.375.5013
  • Questions? Call Mary Conklin, Program Coordinator: 508.375.5010

To register for an online course through our online training partners Ed2Go, UGotClass, MindEdge, W.I.T.S. or Career Step, e-mail or call 508.375.5010.


Student Payment Policy
Full payment for all non-credit courses must be made at time of enrollment, with the exception of courses over $500. If the following conditions are met, a payment plan may be allowed.

  1. Total course cost is $500 or more.
  2. A deposit of ½ of the total course cost is due at time of enrollment.
  3. Payment schedule will be determined by business office.
  4. Course full payment is received no later than 2 weeks prior to the scheduled course end date.

All Payment plans are subject to the approval of the Director of Workforce Development and Training. For more information, please contact Tammi Jacobsen at 508.375.5011.

Student Refund Policy
If you withdraw from a workshop/course at least one week before the first meeting, you will receive a 100% refund. No refund is given for withdrawals made less than one week before the course starts. If The Center for Corporate and Professional Education cancels a course, you receive 100% refund of all fees.

If you would like to request a refund after one week prior to the first class meeting, you must formally drop the course by calling the CCCC registration office at 508.362.2131 x4711. If you would like to appeal your refund please download and complete the Refund Request Appeal Form.

Because of the self-supporting nature of workforce education, we reserve the right to cancel any course, to restrict registration in a course, to reschedule a course, and to change instructors when necessary.

Contract Training Program Refund Policy
Full payment for all non-credit contract training programs must be made in accordance with the mutually agreed upon payment structure outlined in the Memorandum of Agreement.

Six week notice, prior to the training start date, is required to cancel a contract training program. If an employer cancels a contract training program within the parameters of the six week notice, the employer may be eligible for a partial refund. No refund is issued for notification made less than six weeks before the contract training program starts. If The Center for Corporate and Professional Education cancels a contract training program, the employer will receive 100% refund of all fees. All formal refund requests should be made in writing and addressed to Tammi Jacobsen, Director of Workforce Development and Training, The Center for Corporate and Professional Education, 540 Main Street, Hyannis, MA 02601.

How do I become an instructor/trainer?

CCAPE's instructors/trainers are experienced educators with in-depth knowledge in their subject matter field. They are deeply committed to delivering stellar customer service, exhibiting strong organizational skills, and presenting a positive attitude. If you are interested in teaching for CCAPE, visit Workforce Non-credit Instructor/Trainer(s) position posting.

Is Financial Aid available for non credit courses?

No, Financial Aid is not available for non-credit courses.

Do you provide custom training for organizations?

Yes, we specialize in the design and development of custom training for businesses, non-profits, and municipalities. To learn more about this service, click here.

Where are your training locations?

Most of our classes take place at the Cape Cod Community College Hyannis Center (540 Main Street Hyannis, MA 02601), the main campus (2240 Iyannough Road West Barnstable, MA 02668) or Plymouth North High School (41 Obery Street, Plymouth, MA 02360). Some classes also take place at other locations on the Cape and South Shore.

I have a general question. How do I contact you?

E-mail us at or call us at 508-375-5013.

May I request a copy of a certificate for a course I completed through CCAPE?
To obtain a copy of a certificate issued by CCAPE (formally WERC), please download and fill out a Certificate Request Form (download here). Certificates of course completion are issued by CCAPE instructors upon successful completion of the course, if applicable. Requests for a replacement or additional certificate will incur a processing fee of $25 per certificate. 

Do you offer job placement services?

No, The Center for Corporate and Professional Education does not offer job placement services. However, CCCC has a Career Center.

I registered for a class but I am not sure where it is being held. How do I find out?

All of our courses are listed on our website in the Courses section. Or, contact us at or call 508.375.5013.  

Keep up to date with our offerings and events.

Sign Up Now