Executive Education

Executive Education for Senior Leadership, Managers, Supervisors and Business Owners

Executive Education Topics

Communication and Conflict Management with DiSC Profile Analysis
Certificate Series: 21 training hours

Cost: $500 or FREE to eligible employers

Wed. 1/10, 1/17, and 1/24/2018; 9am-4pm, 3 sessions (WGB114-66)
Location: National Marine Life Center, 120 Main Street, Bourne

Wed. 3/7, 3/14, and 3/21/2018; 9am-4pm, 3 sessions (WGB114-69)
Location: Falmouth Chamber of Commerce, 20 Academy Lane, Falmouth

Wed. 3/28, 4/4, and 4/11/2018; 8:30am-3:30pm, 3 sessions (WGB114-68)
Location: Hyannis Center, 540 Main Street, Hyannis

Wed. 4/25, 5/2, and 5/9/2018; 8:30am-3:30pm, 3 sessions (WGB114-72)
Location: Plymouth, exact location TBD.

Tues./Thurs. 6/7, 6/12, and 6/19/2018; 8:30am-3:30pm, 3 sessions (WGB114-62)
Location: Hyannis Center, 540 Main Street, Hyannis

Managers and employees in today’s workplace require in depth understanding of individual and team communication in order to perform at their best. This interactive course begins with building a foundation of cornerstone communication skills. Participants will complete a DiSC behavioral assessment profile to outline their own communication style. This blend of knowledge is then used to explore their communication style further and gain insight on how differing styles interact. Through interactive exercises, students will identify natural areas of interpersonal conflict arising from communication and practice actionable steps to handle the conflict. The series wraps up with a fascinating look at the lifecycle of team communication.

Participants will examine:

  • Different communication styles and how they interact.
  • Foundation of communication and obstacles to effective communication.
  • Stages of team growth and its effect on communication.
  • Tools for proactively preventing communication conflict.
  • Strategies for coaching effective communication.


Building Effective Working Relationships with Teams: Strategies for Results-Orientated Communication across Cultures and Generations
Certificate Series: 24 training hours

Cost: $300 or FREE to eligible employers

Wed. 1/31, 2/7, and 2/14/2018; 9am-5pm, 3 sessions (WGB115-67)
Location: Falmouth Chamber of Commerce, 20 Academy Lane, Falmouth

Tues. 2/27, 3/6, and 3/13/2018; 8:30am-4:30pm, 3 sessions (WGB115-69)
Location: Hyannis Center, 540 Main Street, Hyannis

Tues./Thurs. 5/8, 5/17, and 5/22/2018; 9am-5pm, 3 sessions (WGB115-62)
Location: Plymouth, exact location TBD. 

Teams who are effectively led contribute substantially to the overall success of the organization. Bringing together individuals with different skills, cultures and from different generations, however, is fraught with pitfalls. Today’s most successful leaders understand the dynamics of a forming team, how things are perceived cross culturally and how to communicate to and motivate four different generations in the workplace. This comprehensive series provides participants the skills, tools and resources required to become effective team leaders and invaluable contributors. By identifying personal biases, individuals can better understand their co-workers, and then dive deep into understanding team dynamics, goal setting and how to lead their teams through change.

Participants will examine:

  • Intricacies of team dynamics.
  • Cultural and generational biases and how to work through them.
  • Communication approaches with their team depending on their formation stage.
  • How change affects a team and how to lead through change.
  • Insights on being a better coach and leader by providing feedback and ongoing coaching.
  • Setting team goals complete with milestones to support the team’s productivity within the organization. 


Manage Priorities and Time to Boost Productivity
Certificate Series: 8 training hours

Cost: $200 or FREE to eligible employers

Tues. 2/13/2018; 9am-5pm, 1 session (WGB116-69)
Location: Rosebroook Event Center, 50 Rosebrook Pl #1, Wareham

Thurs. 3/1/2018; 8:30am-4:30pm, 1 session (WGB116-62)
Location: Hyannis Center, 540 Main Street, Hyannis

Wed. 6/6/2018; 8:30am-4:30pm, 1 session (WGB116-75)
Location: Plymouth, exact location TBD.

In today’s 24/7 world, it is more important than ever to understand how to use manage time in order to be more productive. High performing individuals are able to tackle challenges, streamline systems and minimize stress. In this series, participants will reframe their notions of how to manage time. By understanding topics such as procrastination, prioritization and workload, employees are better able to handle what is before them and communicate what is working and where they may require assistance.

Participants will examine:

  • Differences between controllable and uncontrollable barriers to time management.
  • Tools that will best help them manage their time such as calendars and checklists.
  • True meaning of a priority.
  • Value of having a plan in place when facing competing priorities.
  • Ways to communicate workload challenges to others as well as track performance results throughout the year. 

Management Academy: Special Promotion (Group Rate) Section for Employers (WPG255-65)
Fri. 2/16-5/18/2018; 8:30am-5pm, 5 sessions
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $549
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SPECIAL EMPLOYER GROUP RATE: Employers may purchase a block of five seats at a group rate of $549. Seats are interchangeable and may be shared among employees within one organization. To qualify for this group rate, employers are required to have employee participation in all of the five sessions. Employers are eligible to purchase more than five seats, but the price per additional seat is $199 per employee.

This management academy program targets managers of all levels and includes five sessions:

  1. New and Emerging Manager
  2. Managing Across Generations
  3. Human Resource Essentials
  4. Retaining Engaged Employees
  5. Leadership Communication


Management Academy: New & Emerging Manager, 6-hour Intensive (WGB035-65)

Fri. 2/16/2018; 8;30am-3pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Instructor: Jen Vondenbrink
Cost: $199
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New managers are faced with unique challenges that involve learning how to communicate differently with their team. In this session, participants learn about different communication styles, how they need to adjust how they communicate with their teams and how communication may change when faced with change, stress or conflict. In the second half of this session new managers learn the skills they need to have more difficult performance conversations, how to handle challenging employees and why setting expectations is the most important tool for new managers.


Management Academy: Managing Across Generations, 6-hour Intensive (WPG167-65)
Fri. 3/2/2018; 8:30am – 3pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Instructor: Jen Vondenbrink
Cost: $199
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Managers today can lead teams from 4-5 different generations. Each generation, influenced by world and social events unique to their childhood, has different values. These values drive different views of situations and behaviors.

In this session, participants learn the differences between the generations. Then they explore how these differences manifest themselves in daily workflow. They learn tools to not only manage their teams, but educate them as well.


Management Academy: Human Resource Essentials, 6-hour Intensive (WPG164-65)
Fri. 3/30/2018; 8:30am-3pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Instructor: Karyn Rhodes
Cost: $199
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A one-day course offering a comprehensive overview of human resource roles and responsibilities. This course will give participants critical knowledge to help reduce potentially costly lawsuits and improve their ability to handle challenging human resource issues. This course is ideal for those who are just starting out in the human resources profession, or those who are looking for an effective way to boost their employee management skills. 


Management Academy: Retaining Engaged Employees, 6-hour Intensive (WGB013-65)
Fri. 4/27/2018; 8;30am-3pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Instructor: Ellen Brady
Cost: $199
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Employee retention is an important element of success in any organization, and especially today as we face labor shortages, a growing retirement population, and a shortage of specific skill sets. Join us to understand what drives employee turnover, what your organization can do to create a culture where not only employees will want to stay but also be fully engaged with the work they do. Participants will walk away with a better understanding of what drives retention, some “quick hit” tools that will help retain your best workers and tools to help build a culture of an engaged and dedicated workforce.


Management Academy: Leadership Communication, 6-hour Intensive (WGB221-65)
Fri. 5/18/2018; 8:30am-3pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Instructor: Dianne Klayman
Cost: $199
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This one-day session will consist of two parts: Leadership Communication and Leadership Conflict Negotiation.

Part One - Leadership Effective Communication

The Leadership Effective Communication workshop is designed to help enhance effective communication and encourage productive interactions.

Program Objectives:

  • Learn how and why communication fails.
  • Recognize your audience in terms of how they learn and communicate.
  • Adjust your communication style to communicate with different learning and communication styles.
  • Overcome the barriers to effective communication.
  • Enhance active listening skills, and use effective questioning skills.

Part Two - Leadership Conflict Negotiation

The Leadership Conflict Negotiation workshop is designed to help strengthen participant’s capacities for handling conflict in a way that will help two opposing parties communicate and reach a solution that meets both of their needs resulting in a win-win for all.

Program Objectives:

  • Know the difference between the two types of negotiation.
    – Integrative Bargaining
    – Distributive Bargaining
  • Understand the Negotiation Process Steps.
  • Enhance conflict negotiation resulting in a win-win for all.


For more information, please contact Mary Conklin, Program Coordinator, at 508.375.5010.

To learn how The Center for Corporate and Professional Education at Cape Cod Community College can customize a training program for your company or organization, contact Michelle Constantino, Contract Training and Employer Relations Manager, at 508.364.0923 or mconstantino@capecod.edu