Course Directory - Fall 2017

Corporate, Professional and Community Education

Please call 508.375.5013 to register.
Please read our registration and refund policy before registering for classes.


40-Hour Real Estate Salesperson License

(WRE038-62) Tues./Thurs. 9/14-9/28/2017; 9am-5pm, 5 sessions
(WRE038-64) Tues./Thurs. 11/7-11/21/2017; 9am-5pm, 5 sessions
Location: Hyannis Center, 540 Main Street, Hyannis

(WRE038-66) Tues./Thurs. 10/3 – 11/09/17; 5:30pm-9:30pm, 10 sessions (no class 10/24 & 10/26)
Location: 2240 Iyannough Road, West Barnstable, MA 02668

Cost: $499 per course
Register Now

MA requires 40 hours of pre-license training prior to the real estate salesperson exam. This course will prepare students for the license exam. It is approved by the MA Board of Registration for fulfilling its licensing requirements.


40-Hour Real Estate Broker’s License (WGB037-62)
Tues./Thurs. 10/10-10/24/2017, 9am – 5pm, 5 sessions
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $499
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If you have been a licensed salesperson affiliated with a Broker for 3 years or more, working at least 25 hours a week in real estate, you may be eligible for the Brokers Pre-Licensing course. MA requires 40 hours of pre-license training prior to the real estate broker's exam. This course will prepare students for the license exam. It is approved by the MA Board of Registration for fulfilling its licensing requirements.
 

MS Excel for the Workplace – Part One

Wed. 9/13-10/4/2017; 6-8pm, 4 sessions (WIT034-64)
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $119
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Tues. 10/24-11/7/2017; 6-9pm, 2 sessions (WIT034-74)
Location: Plymouth Aviation Hanger, 246 South Meadow Road, Plymouth MA
Cost: $99
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Microsoft Excel is one of the most powerful and versatile business tools. This course will help students familiarize themselves with basic functions, formulas, commands and keystrokes. Students will learn the basics of creating and using spreadsheets to increase their workplace productivity. This course will include an overview of the ribbon bar, commonly used commands, and basic formulas used to automate one's work. Students will also discover professional Excel tips for brilliant, distinctive output every time, on every worksheet.

MS Excel for the Workplace - Part Two

Wed. 10/25-11/15/2017; 6-8pm, 4 sessions (WIT033-64)
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $119
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Tues. 11/28-12/5/2017; 6-9pm, 2 sessions (WIT033-74)
Location: Plymouth Aviation Hanger, 246 South Meadow Road, Plymouth MA
Cost: $99
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In this course students will learn the advanced features of Excel, including charting, and discover how this powerful program can boost their productivity. Students will also learn how to use formulas and functions across multiple worksheets and workbooks, and create outlines and subtotals. This is a practical, hands-on course, where students will learn how to create informative and eye- catching charts, as well as how to harness the power of Excel filtering techniques.


Unrestricted Construction Supervisor’s Exam Prep (WPG078-64)
Mon. 10/16-11/20/2017; 6-9pm, 6 sessions
Location: CCCC Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $349

This license is for those who wish to be licensed for construction, reconstruction, alteration, repair, removal, or demolition involving any activity regulated by the code. This license includes all of the Specialty Licenses. With this Unrestricted CSL, building permits can be applied for and obtained through the Building Departments in Massachusetts towns.

This course is 6 weeks of intense training and testing to equip students to take and pass the 75 question exam. Course will include AAB regulations, OSHA, IECC energy code 2012, IRC and IBC 2009 Codes with Mass amendment. Students must have the AAB and OSHA regulations the first day. A comprehensive review and examination of the MA State Building Code will be provided to prepare construction professionals for the state license exam. Candidates must have proof of at least three plus years of construction experience required for eligibility to take state exam.

Click here for the complete Candidate Information Bulletin for Construction Supervisor Licensing Examination details.

Important: MA State Building Code Books required.
There are required textbooks that MUST be purchased before the start of class and brought to each class. Book list for Unrestricted Construction Supervisor Exam Content is located in the Candidate Information Bulletin on page 10. 


Keeping Track with QuickBooks
(WIT007-62) Friday 10/27/2017; 9am-2:30pm, 1 session
(WIT007-64) Friday 12/15/2017; 9am-2:30pm, 1 session
Location: CCCC Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $199
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Learn how QuickBooks can help you track your accounts, receipts, statements and your payables, inventory, and receivables. QuickBooks is designed for small to mid-sized businesses that want to use effective software with a traditional approach to accounting. A textbook is included at no additional cost.
 

Personal Fitness Trainer Certification (WHF002-67)
Sat. 9/30-11/18/2017; 9am-4pm, (no class 10/7 & 11/11), 6 sessions
Location: CCCC Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $699
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Two Nationally Certified Personal Trainer Certifications for 1 Price!
Your Fitness Career Starts Here! Join Cape Cod Community College and become a nationally certified personal trainer. Take on a career that you can be proud of while earning a great living as a nationally certified personal trainer. Change your life today; make a good living ($34 an hour, national average) and feel great helping others!

Whether for a career move or for personal knowledge, get all the information needed to become a Certified Personal Trainer. Our personal trainer course is a great way to prepare to be a successful nationally Certified Personal Trainer. The collegiate course is for candidates wanting in-depth instruction and hands-on experience with a top veteran instructor to master the career skills & knowledge to be a successful trainer. The course consists of 16 hours of lecture with key topics that include biomechanics, exercise physiology, fitness testing, equipment usage, and health assessment, 16 hours of hands-on practical training labs with role playing drills on exercises, presentation skills, etc. to professionally master the position.

Level 1 – Nationally Certified Personal Trainer: Successfully complete the written and practical exams. CPR/AED required.
Level 2 - Nationally Certified Personal Trainer: Successfully complete your Level 1 exams followed by a 30 hour internship that will help you connect to local employers.

Participants must also obtain the Adult CPR & AED certification in order to receive the WITS certification.

The national exam is held during the 6th week of class.

Course Textbook: Howley, Edward T. and Thompson, Dixie L. 2017. Fitness Professional’s Handbook. 7th Edition. Champaign, IL, Human Kinetics. The cost of the course text book is NOT included in the registration fee. Textbook may be purchased online through Amazon Books.

Upon receiving your textbook, it is recommended that students read the following chapters to help better prepare themselves for the first day of class: 1, 2, 3, 6, 7 and 26.


Successful Small Business Management – SCORE (WGB075-67)
Tues. 9/26-11/7/2017; 7-9pm, 6 sessions (no class 10/31)
Location: CCCC Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $95
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Keys to Growing Your Business
All the information you need to run and grow your business. Sessions include discussions on naming and incorporating your business; how to use financial reports; in-depth marketing sessions that includes budgeting and which media to use to reach your target. We’ll help you conquer the basics of social media. And then help you put all this together to develop and evaluate your business plan. SCORE’s Handbook For Small Business is included in the Cost. Workshop taught by SCORE Instructors—all experienced small business managers. This course is useful for both existing and start-up businesses.
 

ServSafe Recertification (WGB042-67)
Mon. 11/13/2017; 4:30-8:30pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $95
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This course is designed for the recertification of food service managers. Recertification is required every 5 five years. Exam administered on the day of class.
 

Introduction to Website Design Using WordPress
Fri. 9/22–9/29/2017; 9am–3pm, 2 sessions (WIT099-74)
Location: Plymouth, exact location TBD
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Fri. 10/6–10/13/2017;, 9am–3pm, 2 sessions (WIT099-67)
Location: Hyannis Center, 540 Main Street, Hyannis
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Cost: $169 per course

Create your own website without using any programming languages with WordPress, the most popular content management system in use today. There is an ease of use to WordPress and at the end of this course students will be well on their way to creating a well-designed website or blog. This course will provide the basic skills needed to generate professional results. The basics include installation, setting pages, plugins, widgets and posts. Time will be spent reviewing themes and installation. A review of image management and use for SEO is also included.
 

Adult CPR/AED Certification (WHN035-67)
Sat. 10/7/2017; 9am-1pm, 1 session
Location: CCCC Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $67
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This course provides participants with instruction in Basic Life Support (CPR) according to the guidelines of the American Heart Association (AHA). Upon successful completion of this course, students will receive their AED and CPR certification.
 

Blog Like a Boss
Fri. 10/20/2017; 9am-3pm, 1 sessions, (WIT132-74)
Location: Plymouth, exact location TBD
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Fri. 12/1/2017; 9am-3pm, 1 sessions (WIT132-67)
Location: Hyannis Center, 540 Main Street, Hyannis
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Cost: $129 per course

As a small business owner, you wear many hats--did you ever think that “blogger” needed to be one of them? Have no fear, you can produce content that will inspire and engage your audience, building your customer relationships and establishing yourself (and your company) as an expert in your field! In this workshop series, we will go over editorial calendars, writing tips, ideas and articles types, basic content-driven SEO, and promotion. You will leave this workshop with a plan for a year of blogging and enough solid ideas and good starts to launch a robust, exciting blog for your company, as well as the knowledge you need to get our blog out there to current and potential customers.


Intro to MS Access for the Workplace (WIT032-67)
Wed. 11/29-12/06/2017; 6-9pm, 2 sessions
Location: Cape Cod Community College Main Campus, 2240 Iyannough Rd, West Barnstable
Cost: $99
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Microsoft Access is an information management tool that helps you store information for reference, reporting, and analysis. Microsoft Access helps you analyze large amounts of information, and manage related data more efficiently than Microsoft Excel or other spreadsheet applications. In this course, the students create and edit tables, forms, queries and reports; sort data and import and export data to/from other applications. Students, working individually and in teams, design and implement database applications.


Social Media Manager Strategy Certificate (WIT119-64)
Class dates: 9/6, 9/14, 9/21, and 9/28/2017; 9am-1pm, 4 sessions
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $179
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This program is geared toward Marketing Professionals with existing knowledge of social media platform usage and practice.

Social media managers today need to do more than post interesting articles on social sites. They need to build targeted marketing plans that engage their audience while achieving the goals of the businesses and nonprofits they serve. In addition, social media managers need to have a solid working knowledge of the ever changing platforms they use, while monitoring long term trends and other social channels to advise their organizations on future plans. This program is designed to give all who attend the tools, resources and experience they need to develop and implement a social media marketing program in their organization.


Communicating with Confidence: Business Writing and Grammar - Hyannis
Thurs. 9/28-12/14/2017; 6-9pm, Class Dates: 9/28, 10/26 12/14 (No class in November) (WGB077-69)
Instructor: James Kershner
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $79
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As a major form of communication, writing must be clear, concise and attention getting. While assuming a basic knowledge of grammar usage (on which a minimal amount of time will be spent), this course will concentrate on writing and the improvement of writing skills. A hands-on approach is used to allow students to plan, draft, analyze, and compose effective business letters, memos, emails, and reports. Please bring any writing samples you would like to work on.
 

Communicating with Confidence: Business Writing and Grammar - Nantucket
Wed. 9/27, 10/4, 10/11 and 10/18/2017; 1:30-3:30pm (WGB077-67)
Instructor: Sheryll Reichwein
Location: Nantucket Community School, 56 Centre Street, Nantucket
Cost: $99
Register Now or Call 508-228-7285 x5. 

When you sit down to write at work, do you feel confident that your grammar will be correct, your punctuation will be in the right place, your message will be clear – and your boss will be pleased? This four-week course will provide you with the skills you need to answer “Yes, I can confidently communicate in writing.” Topics will include usage (language, grammar, punctuation, and sentence structure) and business writing formats (e-mails, memos, letters, reports, and press releases). Each class will include essential business writing information, in-class interactive exercises, individualized instruction, and work-related homework.


Facebook and Instagram
Tues. 9/19/2017; 6-9pm, 1 session (WIT090-74)
Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
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Wed. 10/4/2017; 5:30-8:30pm, 1 session (WIT090-67)
Location: Cape Cod Community College, 2240 Iyannough Rd, West Barnstable
Register Now

Cost: $39 per course

Are you interested in using Facebook & Instagram to market your organization or small business but not sure where to start? This course is a hands-on introduction to Facebook & Instagram that will cover its benefits as well as best practices for each network. Must be comfortable with PCs, email, and the Internet.


How to Run for Local Office (WED199-67)

Fri. 10/20/2017 10am-12pm; 1 session
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $29
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Ever thought about running for political office? This practical, step-by-step class will help you get started, get going and get out the vote for a successful campaign. Whether you have a cause to fight for, you want to make a difference in the world, or you just want to see that your local streets are safe and pothole-free, running for political office is the way to make sure your voice is heard. You won't get anywhere complaining on social media. Get involved. This class will guide you through the political process, covering all the elements of political campaigns: developing your message, fundraising, canvassing, and more.


Introduction to Graphic Design and Digital Media Certificate

Mon. 9/11-12/11/2017; 6-9pm, 12 sessions, no class 10/9 or 11/13 (WIT098-67)
Instructor: Keith Conforti
Location: Hyannis Center, 540 Main Street, Hyannis
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Thurs. 9/14-12/14/2017; 6-9pm, 12 sessions, no class 11/23 (WIT098-74)
Instructor: Matti Ulvila
Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
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Cost: $359 per certificate course

This program gives students the tools and techniques needed to enhance images and design professional print materials. Enroll in all three courses (Photoshop, Illustrator and InDesign) and save $148! All three courses must be completed to receive the certificate.

Introduction to Adobe Photoshop

Mon. 9/11-10/02/2017; 6-9pm, 4 sessions (WIT006-67)
Instructor: Keith Conforti
Location: Hyannis Center, 540 Main Street, Hyannis
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Thurs. 9/14-10/5/2017; 6-9pm, 4 sessions (WIT006-74)
Instructor: Matti Ulvila
Location: Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
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Cost: $169 per course

Whether you use Photoshop to Edit photos, design artwork or create scrapbook pages, this program is for you! Adobe Photoshop is the industry standard for professional photo manipulation and the creation of digital artwork. More complex than Elements, Photoshop is an indispensable tool for photography enthusiasts and others who often work with images. This course covers the basics of Photoshop: photo manipulation, image resolution, straightening & cropping, color correction, artistic effects, adding type to your photos, manipulating photos, working with layers & masks, and more. Prerequisites: Basic skills with a computer, email, and the Internet, and the ability to download photos from a digital camera.


Introduction to Adobe Illustrator

Mon. 10/16-11/6/2017; 6-9pm, 4 sessions (WIT061-67)
Instructor: Keith Conforti
Location: Hyannis Center, 540 Main Street, Hyannis
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Thurs. 10/19-11/09/2017; 6-9pm, 4 sessions (WIT061-74)
Instructor: Matti Ulvila
Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
Register Now

Cost: $169 per course

Adobe Illustrator is the program of choice for designing logos and other graphics. Whether you are planning a career as a graphic designer or just want to learn how to create vector images, this class will give you the skills needed to use this powerful tool with confidence. Great for web designers, photographers, designers, artists or anyone who wants to create art, but thinks they have no talent, Illustrator will turn you into an artist with a capitol A. Prerequisites: Basic skills with a computer, email, and the Internet.


Introduction to Adobe InDesign


Mon. 11/20-12/11/2017; 6-9pm, 4 sessions (WIT084-67)
Instructor: Keith Conforti
Location: Hyannis Center, 540 Main Street, Hyannis
Register Now

Thurs. 11/16-12/14/2017; 6-9pm, 4 sessions, no class 11/23 (WIT084-74)
Instructor: Matti Ulvila
Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
Register Now

Cost: $169 per course

Would you like to design professional print materials with sophisticated layouts and typography? Join the growing ranks of creative professionals discovering new levels of creative freedom and productivity using Adobe InDesign. Tightly integrated with the most popular Adobe applications, InDesign delivers faster production workflow and a more fluid creative environment. All students will receive a USB flash drive loaded with course materials, which they may keep. Prerequisites: Basic skills with a computer, email, and the Internet.


OSHA 8-Hour Hazwopper Refresher (WET010-67)
Fri. 10/13/2017; 8:30am-5pm, 1 session
Instructor: Fran Kitteridge
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $159
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This 8-hour hazwopper refresher course covers the 29 CFR 1910.120 regulation, work-site safety, hazard communication, emergency action plans/contingency plans, fire protection/prevention, back safety and container handling, confined spaces, air monitoring, decontamination, personal protective equipment, and respiratory protection.


LinkedIn and Twitter

Tues. 10/17/2017; 6-9pm, 1 session (WIT091-74)
Location: Plymouth Municipal Airport, Cape Cod Community College Aviation Maintenance Facility, 246 South Meadow Road, Entrance at Gate 6, Plymouth
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Wednesday, 11/29/2017, 5:30-8:30pm, 1 session (WIT091-65)
Location: Hyannis Center, 540 Main St. Hyannis
Register Now

Cost: $39 per course

Are you curious about LinkedIn & Twitter? Do you wonder how they are different from other social media sites? During this workshop, participants will learn the features of these popular sites as well as how they can be used to build a professional network. Must be comfortable with PCs, email, and the Internet.


Microsoft Office Suite for the Workplace (WIT128-67)
Fri. 10/20-10/27/2017; 9:30am-2:00pm, 2 sessions
Instructor: Barbara Chervin
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $119
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In this course, students will learn how to use the features of Microsoft Office, including Word, Excel, PowerPoint, and Outlook, using step-by-step, easy-to-follow instructions. This course is geared toward employees who are looking to enhance their MS office software skills in the workplace and can be customized to student needs in the classroom. Prerequisite: Participants must be able to effectively navigate the features of MS Office.


OSHA 10-Hour for Construction Safety (WET061-67)
Thurs.11/1/2017; 8:30am-4:30pm & Fri. 11/2/2017; 8:30am-11am (2 sessions)
Instructor: Fran Kitteridge
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $179
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The OSHA 10 Hour Construction Industry Outreach Training Program is intended to provide an entry level construction worker general awareness on recognizing and preventing hazards on a construction site.


Mindfulness Meditation for Professionals (WPG144-67)

Thurs. 11/2-11/30/2017; 6-7:30pm, 4 sessions (no class 11/23)
Instructor: James Kershner
Location: Cape Cod Community College, 2240 Iyannough Rd, West Barnstable
Cost: $59
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The practice of mindfulness teaches us to become aware of our thoughts and the present moment. This course will help students learn how to tap into mindfulness practices to improve focus, productivity and creativity.


Intermediate Web Design Using WordPress (WIT095-67)
Fri. 11/3-11/17/2017; 9am-3pm, 2 sessions (no class 11/10)
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $169
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This course will use premium or advanced themes to take the student to the next level. Custom CSS, Child Themes and Keywords for SEO will be discussed along with a touch of Google Analytics. CSS will be reviewed to provide a basic understanding of how themes can be changed. A deeper review of plugins including Social Media, SEO and backups will end with an upload of sitemaps to Google. Students will have an in depth knowledge of Wordpress upon completion of this course.


Surefire Ways to Grow Your Contact List: Constant Contact with Bryan Caplan (WIT074-67)
Wed. 10/11/2017; 1:30-3:30pm, 1 session
Location: Plymouth, exact location TBD
Cost: $59 or register for all three email marketing sessions for $149! Call 508-375-5013 for details. 
Register Now

Having an interested and qualified list of contacts is vital to your business. Continuing to grow that list is just as important. In this class, we will show you 30 surefire ways to grow your contact list!

You'll leave the classroom with ideas and strategies to capture new contacts, grow your list and take action to help move your business forward.

In this class, we will cover:

  • Why someone should join your contact list and what’s in it for them
  • How to ask people to join your list "face-to-face"
  • How to use social media to grow your list
  • How to grow your list on your website or blog
  • How to use print material to get people to sign up
  • How to use events to help grow your list
  • How to use incentives and giveaways to grow your list 


Save Time & Automate Your Email Marketing: Constant Contact with Bryan Caplan (WIT166-74)

Wed. 11/8/2017; 1:30-3:30pm, 1 session
Location: Plymouth, exact location TBD
Cost: $59 or register for all three email marketing sessions for $149! Call 508-375-5013 for details.
Register Now

Having an interested and qualified list of contacts is vital to your business. Continuing to grow that list is just as important. In this class, we will show you 30 surefire ways to grow your contact list!

You'll leave the classroom with ideas and strategies to capture new contacts, grow your list and take action to help move your business forward.

In this class, we will cover:

  • Why someone should join your contact list and what’s in it for them
  • How to ask people to join your list "face-to-face"
  • How to use social media to grow your list
  • How to grow your list on your website or blog
  • How to use print material to get people to sign up
  • How to use events to help grow your list
  • How to use incentives and giveaways to grow your list


How to Turn Opens and Clicks into Sales: Constant Contact with Bryan Caplan (WIT168-74)
Wed. 12/6/2017; 1:30-3:30pm, 1 session
Location: Plymouth, exact location TBD
Cost: $59 or register for all three email marketing sessions for $149! Call 508-375-5013 for details.
Register Now

As the saying goes: “If You’re Not Measuring, You’re Not Marketing.” When it comes to digital marketing, measuring your campaigns is essential to your success. But how can the reports and analytics of digital marketing give you the insights you need to grow your business?

Join Digital Marketing Expert, Bryan Caplan, as he takes you step-by-step through the amazing data generated by all the key online marketing tools – and gives you tips on how to use it.

You’ll learn:

  • How email open and click-through reports can help you know:
  • Which of your products/services are hot, which are not, and how to test for best results
  • Who is interested in what topics, so you can focus your precious time, efforts & energy
  • The calls to action/messaging that actually WORK
  • Best times, days and ways to get the response you want

As a special bonus, Bryan will teach you his "Phone Flank" and "Double Dip" techniques to drive more sales from your opens and clicks.

 

Intro to Computers Part 2: Beyond the Basics (WIT080-67)
Wed. 9/13-10/4/2017; 10am-12pm, 4 sessions
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $79
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Looking to polish your computer skills? Do you already know how to use a mouse, send an email, and surf the internet but want to enhance your knowledge? If so, this course is designed for you – the advanced beginner computer user. The content of this course will help you to learn the basics of working in Microsoft Windows such as understanding the desk top and start menu, creating and saving a document, and folder and file management. You will also get guided exposure to the finer points of computing in Microsoft Word. This is a highly interactive course where students learn through instructor-led hands-on exercises.


Proposal Development 8-hour Training Course (WPG217-67)
Wed. 10/18/2017; 8:30am-5:30pm, 1 session
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $149
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Proposal Managers in today’s competitive environment require a complete understanding of how to develop winning proposals.

This course takes participants through the complete proposal process from pre-Request For Proposal (RFP) activities (Capture Phase), through the proposal writing (Preparation Phase), with in-process reviews focused on winning.

Proposal discriminators and themes answer the question…why pick us? This course provides methods for establishing winning strategies and powerful proposal themes that are based on real discriminators linked to customer and competitive considerations.

Proposal Structure and Outline mapping to customer’s requirements are demonstrated along with RFP compliance tracking. The Estimating process is also covered using Price-to-Win methods, Work Breakdown Structure exercise and established Estimating methods using Scoping and Complexity factors with the Basis of Estimate (BOE) tool.

Risk Assessment and Past Performance, key to convincing the customer of a lower risk project theme and performance credibility are also presented.

The submitted proposal is a sales document, a product of the enterprise and as with any product being delivered to a customer, it must be inspected. The Red Team review is an inspection of the completed proposal and is meant to capture deficiencies and numerically score the proposal before final submission. The Red Team process and tools used for evaluating and scoring the quality of the proposal are presented.


Mastering the Art of Self-Hypnosis (WED198-67)
Tues. 12/5/2017; 1-3pm, 1 session
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $39
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In this workshop you will discover how to use self-hypnosis in your everyday life and find out about its many benefits. The power of self-hypnosis can help bring about profound change, healing and positive growth in yourself, and you will learn a life-long tool.


Serving and Communicating with Your Community for Healthcare Professionals (WHN119-67)
Wed. 11/8/2017; 9am – 5pm, 1 session
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $99
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Participants will learn to ways to create a warm, yet professional client experience. No matter your role, front office, billing and accounting staff or healthcare providers, this program will cover the core customer service essentials that will provide tips and tools for even the most seasoned professional. Emphasis will be placed on practicing techniques for diffusing conflict and calmly dealing with people in distress whether in person, on the phone and even in writing. Employees will be prepared to handle challenging situations with greater confidence. Given the sensitive nature of the services provided, the class will cover the importance of confidentiality, professionalism and self-care. Also, learning to notice opportunities to go above and beyond a client’s expectations, even with a simple gesture, can make a world of difference in creating a special experience for a client. Understanding how to create positive interactions with those being assisted, not only makes a job easier, but also more enjoyable and productive.


Time and Priority Management for Health Care Professionals (WGB119-67)

Tues. 11/14/2017; 9am-3pm, 1 session
Location: Cape Cod Community College, 2240 Iyannough Rd, West Barnstable
Cost: $79
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This training will help you stay on top of your work, with a focus on what is truly important in a healthcare setting. Learn how to manage your tasks that are demanding your attention and come away with a clear focus. We will use Steven Covey’s 4 Quadrant Model for Time Management as well as David Allen’s “Getting Things Done” for Time and Priority Management. This interactive session will provide participants with an array of time management tools. The session will also include the development of a Personal Action Plan for improving individual time management.


Creating Your Personal Brand: The Power of Connection & Communication for Your Success
(WPG219-67)

Wed. 10/11-10/25/2017; 2-4pm, 3 sessions
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $49
Register Now

Are you ready to take your next step, and want to have a competitive edge? Do you want to do more work that you love, and have more success while doing it? Do you want to thrive in your current job? Learn how uncovering your personal brand can have a direct impact on getting more of what you want – it’s a combination of art and science.

Your personal brand is about aligning with who you are authentically, at your core and how you “show up” in the world. If you look at everyone you interact with in your life like a “target audience”, then your personal brand is also how you connect with others – the value and presence you have and the perception you create.

This interactive 3-session course will take you through a unique process where you will get to the core of you and uncover your authentic personal brand. You’ll get clearer about the vision for your life and how you want to live it. And you’ll create a “life manifesto” that can be used as a guide to your ideal life.

Session 1:

  • What is a personal brand and why is it important?
  • The art and science behind how it works.
  • How to connect/reconnect with your passions - in or outside of work - and why the fulfill you
  • Identify your vision, core values, unique brilliance and beliefs as well as the role they play in your “manifesto”

Session 2:

  • Identify your “target audiences” and why they need you
  • What is the value you bring?
  • How you “show up”, the perception you create, and how to make a more powerful connection
  • Balance your personal story with your expertise/experience
  • How your personality plays a role
  • Create an authentic “life manifesto”

Session 3:

  • How to use your “life manifesto” in all areas of your work and life 
  • How to set meaningful goals
  • Beef up your resume, conversations, and more
  • Energize you for better connections & opportunities
  • Develop a plan for your next steps

When you’re aligned with who you are at the core, and what you love and want to do, you’ll experience more success!

This interactive workshop will include worksheets, exercises and formulas that you will need to work on prior to each subsequent session to get the most out of this class.

About Our Presenter: Laura Willis, Brand Strategist / "Core" Counselor
Laura is a brand positioning expert and strategist, who has created award winning web and print communications to help local, national and global companies, stand apart from the competition. With over 25 years’ experience working in advertising agencies and mid to large corporations in the greater Boston area, as well as in her own business, her real-world expertise spans a wide range of vertical industries. With the launch of Encore Revolution, Laura’s speaking engagements, educational programs and consulting combines her brand development process with personal growth and awareness work to inspire business professionals to align with their deeper passion, mission or purpose, to give it an authentic voice and position them for greater success.


Boost Your Brand. Attract More Clients. Grow Your Business! (WPG153-74)

Tues. 11/7-11/21/2017, 2-4pm, 3 sessions
Location: Plymouth, exact location TBD
Cost: $49
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Do you wonder if your brand is attracting customers, or if it misses the mark? Do you want your marketing communications to work harder for you and your business? We’re bombarded with thousands of brand messages and images every day, so how do you stand out? The answer is a combination of both art and science.

The old way of marketing doesn’t work anymore. People don’t like being “sold to”. Messages need to be more customer-centric, and connection is critical. So where do you start?

This course will take you through a unique CORE process to boost your brand and help you to C.onnect, O.ptimize, R.evolutionize, E.ngage & energize!
In 3 sessions you’ll walk away from this workshop with a new perspective, techniques and strategies to strengthen your brand along with the steps you can take to make it more customer-attractive right away. Small shifts can make a massive impact!!

Session 1: C.onnect to your story !

  • The importance of C.onnecting with what you love and believe about your business and your big vision for it!
  • Identify your core values and beliefs and the role they play in the message!
  • How to engage employees – the face of your brand to the customer !
  • The art and science behind creating authentic, powerful messaging!

Session 2: O.ptimize your Audience!

  • How to gain a deeper understanding of your target audience!
  • Identifying demographics AND psychographics!
  • Aligning your business with what your audience needs!
  • Why should your audience work with or buy from you vs. the competition?!

Session 3: R.evolutionize your Message and Imagery & E.ngage the Audience!

  • Techniques to make your message more powerful!
  • Identifying your brand personality!
  • How to use imagery to help you stand out!
  • Creating a brand “manifesto” and how to leverage it
  • The steps to take to identify the best strategic marketing channels
  • How to energize for success

This interactive workshop will include worksheets, exercises and formulas that you will need to work on prior to each subsequent session if you want to get the most out of this class and walk away ready to launch your new brand and grow your business.


Digital Storytelling: Video Marketing (WIT167-67)

Wed. 10/25/2017; 6-9pm, 1 session
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $39
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How are you telling your story? Learn how you can use multimedia tools to enhance the promotion of yourself or an organization. Digital stories combine photographs, video, sound, music, text, and often a narrative voice. This class will introduce students to digital storytelling techniques and resources along with the impact of video on social media.


Home Alone Program for Tweens & Teens Offered in partnership with Safety Savvy Kids & Grown-Ups™
Sat. 9/9/2017; 9:30am-12:30am, 1 session
Location: CCCC Main Campus, 2240 Iyannough Road, West Barnstable
Cost: $57
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This program provides tweens and teens the knowledge to be safe and responsible when at home by themselves. The Home Alone Program focuses on inside, outside and environmental safety. The experience of being home alone should be positive. Our program will give its students the knowledge, reinforcement, and independence to responsibly stay home alone.


Creating Social Media Marketing Visuals with Canva! Designing Content that Pops!

Tues. 10/31/2017; 8:30-11:30am (WIT164-74)
Location: Plymouth, exact location TBD
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Wed. 11/1/2017; 5:30-8:30pm, 1 session (WIT164-67)
Location: Hyannis Center, 540 Main St., Hyannis
Register Now

Cost: $39 per course

Would you like to create beautiful social media images, banners and marketing materials? Then, welcome to Canva. Canva is a free graphic-design tool website. It has an easy to use drag-and-drop interface and provides access to over a million photographs, graphics, and fonts. It is used by non-designers as well as professionals. Join Tricia White for an interactive session using Canva to create amazing graphic images. We will discuss the use of the website and create a social media graphic and banner.
 

8 Steps to New Product Success: The Birth of a Brand (WGB126-74)
Wed. 10/11/2017; 10am-12pm, 1 session
Location: Plymouth, exact location TBD
Cost: $49
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There is a lot of conflicting information out there about what it takes to transform a creative concept into a successful product and business venture. How do you know what to do first or next, where and when to invest, or who to trust? If these are among your concerns, and you want to save time, money, and aggravation while giving your project its best chance for success, make this workshop your first stop.

For start-ups, entrepreneurs, creative individuals, anyone with a new concept regardless of prior experience or stage of product development.

Elizabeth Pierotti, inventor and product developer, will present 8 tried and true steps that will provide you with a solid foundation to determine the commercial viability and competitive advantage of your concept, and how to avoid the traps and pitfalls that typically doom new ventures.

This interactive workshop includes:

  • Steps to complete before investing your money.
  • A common sense approach to the development process.
  • An action plan to validate the merits and prospects of your concept.
  • A roadmap of the various ways to launch a new product.
  • Case studies, tips, and first hand lessons learned from years in the trenches.

About the Presenter:
Elizabeth Pierotti has been an inventor and strategic product developer for more than 30 years. She has designed and developed innovations for both Fortune 500 companies and small businesses. Through her company, The Inventing Life, Elizabeth mentors first time inventors and start-ups.


Project Management Program (3-day) (WPG218-67)
Tues./Wed./Thurs. 12/5 – 12/7/17; 8:30am-5pm, 3 sessions
Location: Cape Cod Community College, 2240 Iyannough Rd., West Barnstable
Cost: $499
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In today’s industries Project Managers are required to have in-depth knowledge across an array of management disciplines to successfully manage projects.

This 3 day interactive Project Management course begins with laying the foundations of the Project Management Process and expands to in-depth coverage of each of the 10 management disciplines of:

  • Integration Management - Participants will learn how to pull together all the elements of the project into a cohesive and comprehensive Project Management Plan used to execute and measure project performance.
  • Scope Management - Students will learn how to manage the process of defining the project scope of work through decomposition and the use of the Work Breakdown Structure (WBS).
  • Time Management - Using dependency based network diagrams, Critical Path Method (CPM) and compression techniques, participants will learn how to develop realistic schedules that endure through the life of the project.
  • Cost Management - Participants will learn how to create the project budget through proven estimating methods along with techniques to manage and control costs using variance reporting and Earned Value Management (EVM) techniques.
  • Quality Management - Participants will learn the three key processes of Quality Management, the tools used to improve quality and the Cost of Quality.
  • Human Resource Management - Students will learn the roles and responsibility of project players, Responsibility Assignment Matrix (RAM) creation, motivation and team building practices. 
  • Communications Management - Project Managers spend most of their time communicating. Knowing what to communicate, when and to whom for project success will be presented.
  • Risk Management - A project issue is a realized risk that if seen in time could have been completely avoided. Quantifying risk occurrence and impact along with mitigations strategies is covered. Participants will learn how to plan for technical, cost and schedule risks and create Management Reserve (MR).
  • Procurement Management - Participants will learn how the best suppliers are selected by understanding a formal procurement process, from Request For Proposal (RFP) to source selection.
  • Stakeholder Management - Involving Stakeholders on the project fosters project buy-in, leading to support from all levels in and outside the organization, for equipment, facilities, human resources, capital, changes, and compliance.
  • The final topic of the course covers the Project Management certification process, including qualifications, and application.

Essential Skills for Existing Managers Certificate Series (WPG147-64)
Class dates: 9/6, 9/14, 9/21, and 9/28/2017; 2-5pm, 4 sessions
Location: Hyannis Center, 540 Main St. Hyannis
Cost: $249
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Managing others requires skills beyond the technical skills of the job. Managers must be able to communicate effectively, delegate properly, and hold their team accountable in order to meet the needs of the organization. Through interactive discussions, activities, and case studies, participants will gain the skills and knowledge they need. Participants also receive tools they can refer to after the programs.

Communication Skills for Individuals and Teams 9/6 
Communication is the key to successfully managing others. Managers need to understand how they and others communicate on a regular basis and during conflict or stress. In this session, managers learn about different communication styles, what happens to communication during conflict or stress and what type of communication is important to teams.

Managing Multiple Generations 9/14
Managers today are faced with leading teams with different generational mindsets. It is important to understand how different generations see the world, what they value and how this affects their communication. Managers taking this course will get an overview of the different generations, challenge their own generational mindset, and apply this knowledge to different case studies.

Staffing for Performance 9/21
Managers in hiring positions, must be able to not only interview candidates, but make objective hiring decisions. In this session, managers will learn the appropriate way to prepare for an interview, how to ask behaviorally based questions, how to take notes during an interview that focus on the facts, and what questions are not appropriate to ask to ultimately build talent on your team.

Setting Expectations, Delegating and Managing Difficult Employees 9/28
In order to be effective, managers must be able to establish clear expectations with the team and delegate tasks to the appropriate team member. In this session, managers will learn how and when to set expectations, the questions to consider when delegating and why follow-up and feedback are so important. This leads to a discussion during the session about how managers can handle difficult employees.

 

Introduction to Online Advertising Using Google Adwords (WIT163-74)
Thur. 10/5-10/12/2017; 2-4pm, 2 sessions
Location: Plymouth, exact location TBD
Cost: $79
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Learn how to compete on the same level with large brands and companies by differentiating your business through the use of Google AdWords. We'll explore how to setup localized Google Ad campaigns that will translate to new business for you and/or your clients. You'll learn how to organize your campaigns so that you show the most relevant headlines to people who are searching for different categories of products and services within your business. You'll learn how to create click-to-call buttons, site-link extensions and how to separate your business from the competition.

We'll also learn how to measure your ads' performance, how to use Google Analytics to track results and learn how to improve your ads based on data.


Introduction to Online Advertising using Facebook Ads (WIT165-67)
Thurs. 11/2-11/9/2017; 6-8pm, 2 sessions
Location: Hyannis Center, 540 Main St, Hyannis
Cost: $79
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If you've ever managed a Facebook business page, then you're probably already familiar with Facebook's Boost button in order to easily promote your page. However, what you probably do not know is that there's a powerful marketing platform build into Facebook that will allow you to reach customers based on more detailed demographic information than the Facebook Boost button will allow you to use. The platform is called the Facebook AdsManager and we'll explore how to reach customers based on income ranges, homeowner versus renter status, job titles and more.

We'll also review best practices when creating your ads and how to create ads that will generate new business versus just using Facebook for your business because you feel like you have to be there.

Participants will also learn how to measure their ads' performance, how to use Facebook's insight and ads data to track results and learn how to improve their ads based on data.

How to Get More Market Uptake for Your Product – Understand Your Customer (WPG201-67)
Tues. 9/26-10/3/2017; 2-4pm, 2 sessions
Location: Falmouth Chamber
Cost: $49
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Have you ever wondered why the market uptake for your new product or service is slower than you expected or why a competitor is getting more sales than you are? This course will draw on psychology and other disciplines to provide insight into these questions including how to tell when customers are ready to purchase, how customers decide which products to consider and which ones to buy, and what factors cause them to hesitate to buy.