Five Programs to Choose From
Step-by-Step Social Media Marketing (view schedule)
This interactive 16-hour intensive eight-session program will take you step by step through social media marketing. You will receive the tools and resources you need to make important social media decisions and create content that resonates with your audience. The structure is such that you receive information in one session, then practical application in the following session. We invite you to work on an independent project of your choice, leveraging the week’s lessons, and receiving feedback on your progress from the instructor and other participants.
Customer-First Service and Sales Academy (view schedule)
This 24-hour intensive eight-session program will train employees, particularly those in customer-service and sales related roles within the organization, highlighting best practices to show why service is so important in today’s business environment. Participants will learn why sales and service are interconnected, bringing all program concepts together, which will allow employees to assist with building action plans for their teams
Improving Small Business Operations (view schedule)
This 24-hour intensive eight-session program will train employers, particularly managers and leaders within the organization, on the logistics surrounding a comprehensive supply chain. Operating successfully today requires organizations to become much more involved with their suppliers and customers. This program will help you find ways to better match supply and demand to achieve optimal levels of cost, quality, and customer service and maximize resource management.
Management in Today’s Workplace (view schedule)
This 24-hour intensive eight-session program is designed to inspire and teach managers to create an increasingly positive and productive remote and in-person work environment by developing as individuals as well as shifting the overall culture.
Senior Leadership in Today’s Workplace (view schedule)
This 24-hour intensive eight-session program will provide leaders and executives with the practical skills needed to advance enhance their learning leadership style and provide participants with insights into their own problem solving, decision making, conflict resolution, team- work, and communication skills.