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Certificate

Customer Service

Students in the Customer Service certificate develop and enhance their communication skills as well as have a greater understanding of consumer behavior. Students are encouraged to build on this certificate to eventually obtain an Business Administration degree.

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Requirements
CoursesCredits
BUS100   Introduction to Business
 
3
COM103   Human Communication
 
3
COM201
(or)
COM204
  Interpersonal Communication
 

(or)
Persuasive Communication
 
3
GIT102   Computer Keyboarding (or) 30WPM
 
1
GIT110   Computer Applications
 
3
MKT100   Marketing
 
3
BUS102
(or)
BUS112
  Business Communications
 

(or)
Organizational Behavior
 
3
Total Credits 18/19

Completion of a program is based on full time enrollment. Many of our students attend part time and may not complete within the one year timeline.