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Student IT Support

From finding computer labs to finish your assignments to general questions about how to use My4Cs: there's a lot of technology at your fingertips at Cape Cod Community College.

Here's your hub for navigating those services:

Please note: no food, drinks, or cell phone use in computer labs.

Open Computer Lab
Location Lorusso Tech, room 116
Hours Currently closed due to the COVID19 pandemic

 

Wilkens Library Reference Lab
Location Wilkens Library, first floor
Hours See: Wilkens Library hours

 

Math Learning Center
Purpose Center is staffed to help with Math assignments (PCs for student use).
Location Science, room 112
Hours See: Math Learning Center
Phone 774.330.4626

 

Reading & Writing Resource Center
Purpose Center is staffed to help with writing and reading assignments (PCs for student use).
Location MM Wilkens Hall, room 108
Hours See: Reading & Writing Resource Center
Phone 774.330.4526
  • CampusWeb logo CampusWeb — check your billing, financial aid, class schedule, grades, and other academic information.
  • Office 365 logo College E-mail — see your 4Cs e-mail and access other Microsoft online services.
  • Moodle logo Moodle — 4Cs' learning management system (classes).
  • My4Cs logo My4Cs Login — see news, events, and links to other information sources.
  • Danger sign Rave Alerts — manage mobile alerts for weather closings and other emergencies.

Listing of all faculty/staff/administration: Campus Directory

You can use your mobile device to view your College e-mail!

Use the Outlook mobile app:

  1. Go to Outlook.com, and use the appropriate link to go to app store for your device, and then download Outlook.
  2. After the app has been downloaded, login using your full 4Cs e-mail address and My4Cs password.

Use the native mail app on your device:

  • Account Type: Select work or school e-mail accounts or Exchange ActiveSync. (On older devices, you may need to select IMAP or POP. This syncs your e-mail only, not your calendar.)
  • Username: Use your full 4Cs e-mail address
  • Server: outlook.office365.com

Wi-Fi (secure wireless internet) is available in all buildings of the main campus, the Hyannis Center, and the Plymouth Airport Center.

  • Students/Faculty/Staff: Use your My4Cs username & password to access the secure CCCC_WiFi network. Open a web browser and use the Agree button.
  • Guests: Main campus guests may access the open Public_WiFi network (no password required).

Campus printers are for academic use only. Students can print in any computer classroom, lab, or Library. All campus computers print to a network printer nearby. Every student is allotted 150 printed pages per semester for free. After the first 150 pages, students can go to the Business Office to purchase an additional 150 pages for $10.

Note: Do not save files to the hard drive of classroom and lab computers. Files saved to those computers are automatically deleted whenever the computers are restarted. Consider saving to one of the following storage locations instead:

  • OneDrive: All College e-mail accounts have cloud storage space, accessible from any computer or device with an internet connection. Go to Office 365 (My4Cs login required), select the Apps button (top left), and then select OneDrive.
  • USB Drives: All College computers have USB ports that can read and save to USB drives.
  • Network Drives: The network drives listed below are only accessible from campus computers:
Campus Network Storage DrivesWho can save filesWho can view & save copies of filesWho can modify files
Y Drive – your personal drive* Only you* Only you* Only you*
X Drive – Common Drive** Anyone Anyone The original owner
W Drive – Faculty Drive Faculty & Staff Anyone The original owner

*Network administrators have access to files on all drives
** The Common Drive is for temporary, public storage only. Files are deleted from the Common Drive periodically.

Free Microsoft Office 2016 programs and mobile apps! You can download and install the latest version of Microsoft Office programs (Word, PowerPoint, etc.) on up to five PC or Mac computers, and install Office mobile apps on any of your mobile devices. Go to Office 365 (My4Cs login required), select the Apps button (top left), and select the Office 365 link.

Microsoft Office Online: You can use Word, Excel, PowerPoint, etc. right from a web browser without installing anything. Go to Office 365 (My4Cs login required), select the Apps button (top left), and then select a program.

Questions?

Help Desk
Location Lorusso Open Computer Lab, room 116
Hours Monday–Thursday: 7:30am–10:00pm
Friday: 7:30am–6:00pm
Saturday & Sunday: 8:00am–4:30pm
Phone 774.330.4004
E-mail helpdesk@capecod.edu