Frequently Asked Questions (FAQs)

How do I register for a class?

Call Registration at (508) 375-4012. If you have questions about the class, please contact WERC at (508) 375-5010.

To register for a Career Step class, e-mail or call (508) 375-5010.

What is your refund policy?

Full payment for all non-credit courses must be made at time of enrollment. There are no deferred payments or payment plans. If you withdraw from a workshop/course at least one week before the first meeting, you will receive a 100% refund. No refund is given for withdrawals made less than one week before the course starts. If WERC cancels a course, you receive 100% refund of all fees.

If you would like to request a refund after one week prior to the first class meeting, you must formally drop the course by calling the CCCC registration office at (508)362-2131 x4711. If you would like to appeal your refund please download and complete the refund request appeal form which can be found at here.

Because of the self-supporting nature of workforce education, we reserve the right to cancel any course, to restrict registration in a course, to reschedule a course, and to change instructors when necessary.

How do I become an instructor for WERC?

Send your resume and proposed course syllabus to

Is Financial Aid available for WERC classes?

No, Financial Aid is not available for non-credit courses.

Do you provide custom training for organizations?

Yes, WERC specializes in the design and development of custom training for businesses, non-profits, and municipalities. To learn more about this service, click here.

Where are your training locations?

Most of our classes take place at the Cape Cod Community College Hyannis Center (540 Main Street Hyannis, MA 02601) or at the main campus (2240 Iyannough Road West Barnstable, MA 02668). Some classes also take place at other locations on the Cape and South Shore.

I have a general question about WERC. How do I contact you?

E-mail us at or call us at (508) 375-5010.

Do you offer job placement services?

No, WERC does not offer job placement services. However, CCCC has a Career Center.

I registered for a class but I am not sure where it is being held. How do I find out?

All of our courses are listed on our website in the Courses section. Or, contact us at or call (508) 375-5010.



WERC logo

Keep up to date with our offerings and events.

Sign Up Now