MassHR

Massachusetts HR website: MassHR

MassHR logo

December 19, 2013

New Self-Service Features Now Available!


Additional Self-Service features are now available for you to view and update personal and payroll related information!

Starting today, you can:

  • View additional personal information
  • View and update your ethnic group
  • View and print your W-2
  • View and update W-4 tax information

How To Guidance for New Self-Service Functionality

Action

“How To”

Log in to Employee Self-Service
  • Navigate to MassHR homepage (www.mass.gov/masshr)
  • Click the “Employee Self-Service” link
  • Log in with your Employee ID and password

View Personal Information

  • Name
  • Gender
  • Date of birth
  • Smoker status
  • Marital status
  • Highest education level
  • Military status
  • Log in to Employee Self-Service
  • Click “Personal Information” in the Self-Service menu on the left. The Personal Information screen will open and you can review your data.
You must fill out the Employee Information Change form and submit it to the ESC to change this information. Name, date of birth, marital status, highest education level, and military status requires supporting documentation.

View and Update Ethnic Group

Employees may view and update their Ethnic Group online, and also select a primary Race or Ethnic Group.
Disclosure of this information is optional.

  • Log in to Employee Self-Service
  • Click “Ethnic Groups” link in the Self-Service menu on the left.

    Once on the Ethnic Groups page, you have the option to select a race or ethnic group. The three questions presented follow Federal guidelines for ethnic and racial group identification.

View and Print W-2 Forms

The electronic W-2 form is an official document and can be used to file Federal taxes

  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “View W-2/W-2c Forms” link.
  • Select the “Year End Form” link to view and print your selected W-2 form. Year End Forms are available for the current year and one year prior.

View and Update W-4

Information provided in your W-4 enables your Payroll Department to deduct the correct Federal tax withholdings from your pay.

  • Log in to Employee Self-Service
  • Click “W-4 Tax Information” in the Self Service menu on the left.
  • Review your Home Address and Mailing Address for accuracy and update your W-4 Tax Data as necessary. On this page, you may also claim an exemption if you qualify.
  • Click “Submit.” You will be asked to certify that the information you have provided is accurate.
  • To complete the update process, you will be directed to a page to verify your identity.



Job Aids and Online Learning Videos

Job Aids are available online. They provide click-by-click guidance for using Employee Self-Service. Online learning videos are available to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos.

Employee Support

When using Employee Self-Service, your agency HR/Payroll office will be available to answer your payroll and personal information update questions and to re-set your Self-Service Password if necessary.

 

MassHR logo

November 7, 2013

Self-Service Direct Deposit Functionality is Now Available!


The new direct deposit functionality is now available on the Employee Self-Service application for you to manage your direct deposit information!

In this message:

  • How To Guidance for Direct Deposit
  • Training Links for Direct Deposit
  • Contact Information for Employee Support
  • System Accessibility Information

How To Guidance for Direct Deposit

With Employee Self-Service, you will have the ability to view, add, and update direct deposit information. But please keep the following in mind when using the Direct Deposit feature:

  • You are required to have one direct deposit account with a deposit type of “Balance”. This is the account that all remaining funds will go after other direct deposits are processed.
  • It is possible that new and updated deposits will take two pay periods to take effect.
  • You can make multiple direct deposit changes in a day as long as you do not exit the direct deposit page.
  • If you have multiple jobs with the Commonwealth, your direct deposit accounts apply to all of them.

Ready to give it a try? Just complete the following steps to begin managing your direct deposit information online.

Action

“How To”

Log in to Employee Self-Service
  • Navigate to MassHR homepage (www.mass.gov/masshr)
  • Click the “Employee Self-Service” link
  • Log in with your Employee ID and password
Add Direct Deposit
  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “Direct Deposit.”
  • Click the “Add Account” link and you will arrive at the “Add Direct Deposit” page. Fill in the required information for Direct Deposit set-up, including routing number, account type, deposit type, and deposit amount or percent.
  • Click “Save.”
Update Direct Deposit
  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “Direct Deposit.”
  • Select the Direct Deposit you would like to update by clicking the “Edit” link in the far right column. You will arrive at the “Change Direct Deposit” page for that direct deposit. Update the information as necessary.
  • Click “Save.”
Delete Direct Deposit
  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “Direct Deposit.”
  • Select the Direct Deposit you would like to delete by clicking the “Delete” link in the far right column.
  • When prompted, select “Yes – Delete” to confirm that you wish to delete the selected direct deposit account (Balance accounts cannot be deleted, they can only be edited).
  • Click “OK” to confirm.
Suppress Paper Pay Advices
  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “Direct Deposit.”
  • Click “Pay Statement Print Option”
  • Check “Do not send a paper copy of direct deposit pay statement”.
  • Click “Save.
  • Click “OK” to confirm.

 
Need more assistance?
 

Job Aids and Online Learning Videos

Job Aids are available online. They provide click-by-click guidance for using Employee Self-Service. Online learning videos are available to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos.

Employee Support

Please contact your Agency should you have any questions, or if you do not have access to a PC to make your changes.

System Accessibility Information

Employee Self-Service is designed to be accessible to those using adaptive technology. To review a step-by-step guide to using Employee Self-Service in accessibility mode with JAWS Screen Reading Software, please consult the Set-Up and Maintenance for JAWS job aid.

 

MassHR logo
August 30, 2013

All Employees: “How To” Guide for New MassHR Employee Self-Service Features – Release 1


In this message:

  • Training Links
  • High Level “How To” Guidance for Release 1 Features
  • Getting Ready: Login ID and Password, Employee Support

This September, all employees will be able to go online to view and update certain personal and payroll-related information. Employee Self-Service is easy to access and use. All you need is an Internet connection and a supported browser. Employees without computer access will also be able to access these features by contacting the MassHR Employee Service Center. Additional features will become available in December.

Job Aids and Online Learning Videos

Job Aids for Release 1 features are available online. They provide click-by-click guidance for using Employee Self-Service. Online learning videos are available to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the Job Aids and videos.

High-Level “How To” Guidance for Release 1 Features
 

Action

“How To”

Log in to Employee Self-Service
  • Navigate to MassHR homepage (www.mass.gov/masshr)
  • Click the “Employee Self-Service” link
  • Log in with your Employee ID and password
Personal Information
Update Home and Mailing Address, Phone Number, and Emergency Contact Information
  • Log in to Employee Self-Service
  • Click “Personal Information” in the Self-Service menu on the left.
  • Click on the desired menu selection (“Home and Mailing Address,” “Phone Numbers,” or “Emergency Contacts”)
  • Update your information
  • Click “Save” and view confirmation screen
Payroll Information
View and Print Pay Advice
  • Log in to Employee Self-Service
  • Click “Payroll and Compensation” in the Self Service menu on the left.
  • Click “View Paycheck.”
  • In the column labeled “Check Date,” click the date for the paycheck you would like to view.
  • The paycheck will open and you will be able to view details and print the “View Paycheck” .pdf.
Payroll Information
View Leave Balances
  • Log in to Employee Self-Service
  • In the Self Service menu on the left, click “Time Reporting,” then “Report Time,” then “Timesheet.” You will arrive at the Timesheet page.
  • Scroll down the page to view real-time Leave Balances.

Note: Online employees who are not Self-Service Time and Attendance users will not be able to enter time online, but will be able to view their real-time Leave Balances on their timesheet.

 

Employees Without Online Access:

If you do not have computer access, you will continue to view paycheck details and leave balances on your paper pay stub as you do today. To update personal information, contact your agency HR/Payroll office.

Getting Ready

Login ID and Password

Employees using Self-Service Time and Attendance (SSTA) will use the same login ID and password to access the expanded self-service features. For newcomers, the Employee Self-Service login ID will be your Employee ID.

Your default Employee Self-Service password is your Employee ID + the last 4 digits of your Social Security Number. When you log in to Employee Self-Service for the first time, you will be prompted to change your password and select the security questions you will be asked if you need to re-set your password.

Employee Support

When you begin using Employee Self-Service, your agency HR/Payroll office will be available to answer your payroll and personal information update questions and to re-set your Self-Service Password if necessary.