Human Resource Management & Training

SHRM Essentials of Human Resource Management
Essentials HR Tools for Small Business Owners, Office Managers, and Administrative and Executive Assistants


SHRM Essentials of HR Management
Mondays 3/6-4/3/2017; 6-9pm, 5 sessions
Location: Hyannis Center, 540 Main Street, Hyannis 

Education Credits: Eligible for Professional Development Credits (PDCs) for the SHRM-CP and SHRM-SCP credentials and recertification credit hours for HR Certification Institute credentials.

Cost: $495

This course is geared toward Small Business Owners, Office Managers, HR Specialists and Administrative and Executive Assistants. 

The SHRM Essentials of HR Management is an introductory course offering a comprehensive overview of human resource roles and responsibilities. It gives participants critical knowledge to help reduce potentially costly lawsuits and improves their ability to handle challenging HR issues. This course is ideal for those who are just starting out in the human resources profession, or those who are looking for an effective way to boost their employee management skills.

Why Essentials of HR Management?
There is no better way to gain a solid foundation in human resource management.

  • Review key pieces of federal legislation on sexual harassment, age discrimination, the FMLA, GINA, VEVRAA and PPACA
  • Improve employee recruitment and selection while avoiding legal pitfalls
  • Understand the importance of effectively communicating base pay, incentive compensation and benefits information to staff at all levels
  • Increase your knowledge of employee orientation, onboarding, development and training
  • Learn the process, methods and purpose of performance appraisals

The SHRM Essentials of HR Management provides participants with knowledge and skills that can be used immediately. The course addresses six key human resource management subjects in a user-friendly format designed to give an effective learning experience. Participant materials include:

Participant’s Reference Book covers six topics that are contained in one book for easy reference:

  • Human Resource Management
  • Employment Law
  • Recruitment and Selection
  • Compensation and Benefits
  • Employee Development
  • Performance Management 

The Participant’s Activities Book includes:

  • Classroom slides and presentations
  • Application activities

For registration, questions, and more information, please contact Mary Conklin, Program Coordinator, at 508-375-5010. 


Minimizing Human Error (WPG192-65)
Wed. 5/11-5/18/2017; 1-4pm, 2 sessions *Please note new dates
Instructor: Joseph Henderson
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $99
Register Now

Human Reliability training applies innovative concepts and breakthrough techniques that engage personnel and result in rapid internalization of the desired behaviors necessary to achieve a high level of sustainable, error free performance. This two-part series will introduce the basic concepts of Human Reliability and how it can be applied to employee performance and successful business processes.